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S22 Esim + Lycamobile UK

(Topic created on: 16-05-2023 04:11 PM)
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jnas
Apprentice

‎16-05-2023 12:46 PM

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Hi all,

I'm having a problem activating my lycamobile(uk) esim on my S22. 

After I scan the QR code given to me the phone has

""Checking Sim information" and then

"No eSims found".

I tried the same QR code on another phone (Pixel 7) and it worked fine.

I've ordered a new eSim and I have the same problem on my S22.

Looking at logcat there's an error that might be causing the problem:

NU.EsimAddViewModel com.samsung.android.app.telephonyui E mBroadcastReceiver - Exception : java.lang.IllegalArgumentException: Receiver not registered: com.samsung.android.app.telephonyui.netsettings.ui.esim.EsimAddViewModel$c@892a641

com.android.systemui W Attempt to cast generated internal exception:
java.lang.ClassCastException: java.lang.Integer cannot be cast to java.lang.String

NU.EsimAddTimer com.samsung.android.app.telephonyui E Time out !!

[ro.system.build.fingerprint]: [samsung/r0sxxx/essi:13/TP1A.220624.014/S901BXXS4CWD3:user/release-keys]

Has anyone else encountered this problem and can anyone help?

 

 

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8 REPLIES 8
Pugs1957
Samsung Members Star ★

‎16-05-2023 01:19 PM

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Please advise the baseband and Service provider software version of your phone.

Have you tried installing in safe mode?
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jnas
Apprentice

‎16-05-2023 01:37 PM

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I have tried in safe mode and get the same behaviour. Version info is in the attached pic.1684240588981_1684240588971_0.jpg
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Pugs1957
Samsung Members Star ★

‎16-05-2023 02:40 PM - last edited ‎16-05-2023 02:45 PM

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In response to jnas
Those look fine. Is th eSim a replacement for a physical sim?
Do you do the usual housekeeping ie clear system cache after updates? If not, please do so. Lastly, it may be worth trying the Google dialler.
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jnas
Apprentice

‎16-05-2023 03:26 PM

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In response to Pugs1957
This is an additional number/sim. I've tried wiping the cache and Google dialer is my default app. Thanks for the suggestions 🙂.

I may try a factory reset when I have the energy 😀.
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Pugs1957
Samsung Members Star ★

‎16-05-2023 03:37 PM

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In response to jnas
Before you do the dreaded reset, try the Samsung dialler.
jnas
Apprentice

‎16-05-2023 04:11 PM

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In response to Pugs1957

No luck with the Samsung Dialler I'm afraid. Will update this thread if I do the reset. Thanks again for the pointers.

Here's the full logcat for "com.samsung.android.app.telephonyui" which seems to be having the problem.

(also attached as a pretty pic)  

jnas_0-1684249748379.png

2023-05-16 15:59:41.988 15024-15024 ODA.OdaPrefUtil com.samsung.android.app.telephonyui I getOdaPolicyList() EsimNetworkLock.getCurState: UNLOCKED, isNetworkLockChecked : true
2023-05-16 15:59:41.989 15024-15024 NU.EsimAdd...Preference com.samsung.android.app.telephonyui I updatePreference, isD2dTransferSupported : false
2023-05-16 15:59:41.990 15024-15024 NU.EsimAdd...Preference com.samsung.android.app.telephonyui I onFragmentResume
2023-05-16 15:59:42.140 15024-15024 NU.EsimAddPlanFragment com.samsung.android.app.telephonyui I startOdaService, set activity result handler
2023-05-16 15:59:42.141 15024-15024 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onResume
2023-05-16 15:59:42.144 15024-15442 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onAvailable
2023-05-16 15:59:42.145 15024-15024 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onResume
2023-05-16 15:59:42.149 15024-15442 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onAvailable
2023-05-16 15:59:42.176 15024-15024 NU.EsimSea...Preference com.samsung.android.app.telephonyui I bindLayout curState = PROFILE_SEARCHING
2023-05-16 15:59:42.187 15024-15024 NU.EsimAddPlanFragment com.samsung.android.app.telephonyui I updateFragmentbyState() state = PROFILE_SEARCHING

2023-05-16 16:00:43.534 15024-15024 NU.EsimSea...Preference com.samsung.android.app.telephonyui I onFragmentResume
2023-05-16 16:00:43.539 15024-15024 NU.EsimSea...Preference com.samsung.android.app.telephonyui I isEnable : false, isVisible : true, state : PROFILE_SEARCHING
2023-05-16 16:00:43.542 15024-15024 NU.EsimAdd...Preference com.samsung.android.app.telephonyui I updatePreference, isD2dTransferSupported : false
2023-05-16 16:00:43.543 15024-15024 NU.EsimAdd...Preference com.samsung.android.app.telephonyui I onFragmentResume
2023-05-16 16:00:43.544 15024-15024 NU.EsimAddPlanFragment com.samsung.android.app.telephonyui I startOdaService, set activity result handler
2023-05-16 16:00:43.544 15024-15024 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onResume
2023-05-16 16:00:43.548 15024-15024 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onResume
2023-05-16 16:00:43.548 15024-15442 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onAvailable
2023-05-16 16:00:43.558 15024-15442 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onAvailable
2023-05-16 16:00:43.563 15024-15024 NU.EsimSea...Preference com.samsung.android.app.telephonyui I bindLayout curState = PROFILE_SEARCHING
2023-05-16 16:00:43.587 15024-15024 NU.EsimAddPlanFragment com.samsung.android.app.telephonyui I updateFragmentbyState() state = PROFILE_SEARCHING
2023-05-16 16:00:46.247 15024-15024 NU.EsimAddTimer com.samsung.android.app.telephonyui E Time out !!
2023-05-16 16:00:46.247 15024-15024 NU.EsimAddHandler com.samsung.android.app.telephonyui I interruptDownloadProfile()
2023-05-16 16:00:46.247 15024-15024 NU.EsimAddHandler com.samsung.android.app.telephonyui I cancelProfileDownload requestClassName = ProfileDownloadRequest responseClassName = CancelRetrieveEventResponse
2023-05-16 16:00:46.248 15024-15024 NU.EsimEventHandler com.samsung.android.app.telephonyui I >>>> sendToService, requestClassName CancelProfileDownloadRequest
2023-05-16 16:00:46.261 15024-15024 NU.EsimEventHandler com.samsung.android.app.telephonyui I <<<< receiveFromService, responseClassName = ProfileDownloadResponse
2023-05-16 16:00:46.262 15024-15024 NU.EsimEventHandler com.samsung.android.app.telephonyui I <<<< receiveFromService, responseClassName = CancelProfileDownloadResponse
2023-05-16 16:00:46.262 15024-15024 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onChange to NOT_FOUND
2023-05-16 16:00:46.262 15024-15024 NU.EsimSea...Preference com.samsung.android.app.telephonyui I EsimAddProgressState is changed
2023-05-16 16:00:46.264 15024-15024 NU.EsimSea...Preference com.samsung.android.app.telephonyui I isEnable : true, isVisible : true, state : NOT_FOUND
2023-05-16 16:00:46.265 15024-15024 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onChange to NOT_FOUND
2023-05-16 16:00:46.273 15024-15024 NU.EsimAdd...Preference com.samsung.android.app.telephonyui I updatePreference, isD2dTransferSupported : false
2023-05-16 16:00:46.273 15024-15024 NU.EsimEventHandler com.samsung.android.app.telephonyui I >> handleMessage, event : RECEIVE_RESPONSE, replyTo : null
2023-05-16 16:00:46.273 15024-15024 NU.EsimAddHandler com.samsung.android.app.telephonyui I receiveResponse, No containsKey : ProfileDownloadResponse
2023-05-16 16:00:46.273 15024-15024 NU.EsimEventHandler com.samsung.android.app.telephonyui I >> handleMessage, event : RECEIVE_RESPONSE, replyTo : null
2023-05-16 16:00:46.273 15024-15024 NU.EsimAddHandler com.samsung.android.app.telephonyui I receiveResponse, No containsKey : CancelProfileDownloadResponse
2023-05-16 16:00:46.273 15024-15024 NU.EsimAddPlanFragment com.samsung.android.app.telephonyui I updateFragmentbyState() state = NOT_FOUND
2023-05-16 16:00:46.277 15024-15024 NU.EsimSea...Preference com.samsung.android.app.telephonyui I bindLayout curState = NOT_FOUND
2023-05-16 16:00:46.289 15024-15024 NU.EsimSea...Preference com.samsung.android.app.telephonyui I bindLayout curState = NOT_FOUND
2023-05-16 16:01:14.059 15024-15024 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onPause
2023-05-16 16:01:14.065 15024-15024 NU.EsimAddViewModel com.samsung.android.app.telephonyui I onPause
2023-05-16 16:01:14.066 15024-15024 NU.EsimAddViewModel com.samsung.android.app.telephonyui E mBroadcastReceiver - Exception : java.lang.IllegalArgumentException: Receiver not registered: com.samsung.android.app.telephonyui.netsettings.ui.esim.EsimAddViewModel$c@2cc37c3
2023-05-16 16:01:14.066 15024-15024 NU.EsimSea...Preference com.samsung.android.app.telephonyui I onFragmentPause
2023-05-16 16:01:14.122 15024-15024 NU.EsimAddPlanFragment com.samsung.android.app.telephonyui I onSaveInstanceState()
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Members_tV3SQDN
First Poster

‎24-05-2023 06:47 PM

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Any update to this please?

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jnas
Apprentice

‎21-07-2023 08:59 AM

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In response to Members_tV3SQDN
Hi, never got to the bottom of this as I had to switch networks due to poor reception after lyca switched to ee.
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