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S22 Display Glitches

(Topic created on: 19-02-2022 09:33 AM)
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lorisgir
Explorer
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Hi all, I have the S22 Exynos model.

While using it, on the screen appears some weird glitches, like flashing lines. Situation get worse when I play a video from YouTube.
Any help?
 
Edit: here's a video of the problem: https://vimeo.com/679446358
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13 REPLIES 13
BandOfBrothers
Samsung Members Star ★★
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In that case do start the avenue to have it swapped out via the original source that supplied the phone to you.

Log out of all your accounts and factory reset it.

Would you let us know how you get on with this @lorisgir  please.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

lorisgir
Explorer
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Yea, I'll soon contact my network provider that sold me the phone (TIM, Italy).

I really hope that I don't need to wait too long for the replacement lol. Gonna keep u updated. Thanks for your support :smiling-face:

-Robot-
Samsung Members Star ★
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As they guys said don't wait and send it back asap
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Snapper99
Voyager
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Good luck with that... I had cause to send my S21 Ultra 5G 521gB back about 3 days after receipt for a replacement (colour was Phantom Black).
Was promised a like for like replacement in 5 days, that very, very quickly went to a week, then constant out of stock from the dept dealing with the exchange but at the same time the shop page showed in stock and available for sale.
Think it was about 3 months of many emails, phone calls and bulletin board msgs before I was told they were no longer being made. AND (for me the customer care kicker) I was told by the customer care rep's manager that they always prioritise the new phones to sales over warranty replacement even on a three day old phone!

Now, to be fair... I did kind of hold out to get the phone model I had ordered rather than a different colour. But customers right and all that...

I also got a 'little' email happy to all and sundry when offered a refund and they wanted the free gifts back after 3 months!

I ended up with a full refund & a credit covering the replacement purchase of the freebies that I sent back (needed because I had given the buds to my as then 25y old daughter... I still have the scars from getting them back lol)

Meantime a new S21 Ultra 5G 512Gb had been acquired from a bay c/w the gifts... All in all happy, but jeeze it took some getting there! As for the credit? Spent that on a Watch 4 classic fe.
Current Phone S24 Ultra (1TB)
Previous phones S21 Ultra, S22 Ultra, S23 Ultra.
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