12-04-2024 10:32 AM
Solved! Go to Solution.
12-04-2024 12:24 PM
12-04-2024 12:25 PM
12-04-2024 12:55 PM
@RattleBoy: Are you using the USB-C cable that came packaged with the device? If so, do you have access to another cable that you can try to see if the problem persists? I also recommend checking the charging port for any dust or debris, and clearing anything you find with a soft bristled brush. Furthermore, please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > Cable charging, and follow the on-screen prompts. Does this return an 'Action required' notification at the end of the test?
09-12-2024 07:56 PM
Same issue here. Any updare?
2 weeks ago
I've got the same issue, I can only charge via wireless now as the usb has stopped working completely, I wanted to trade it in for a newer phone but it's classed as unusable now so I get £47 for it, I might cut my losses and just give it away and move to a pixel 9, the build quality for a £1200 phone isn't great at all.