Recognising a family member

[Handymanphill]

I think I might have accidentally told my Samsung to not recognise a family members face because it was getting the face mixed up with a other members face. Now it won't recognise her face on any pictures when I do a face search for her.

Is there any way to force my S22 to record her face (not just # her face)

Many thanks. 

[BandOfBrothers]

Hello 👋 @Handymanphill 

If you perform a forum search you may find existing threads with some further help or guidence within.  

Similar threads >

https://eu.community.samsung.com/t5/mobile-apps-services/gallery-face-recognition 

And

https://eu.community.samsung.com/t5/samsung-lounge/samsung-gallery-face-recognition-update 

I'm not sure if clearing the Cache of the Gallery App may help. 

Long hold on the app icon and tap on i and then tap on Storage and Clear Cache. 

If i can be of any further help please don't hesitate to ask  😎