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Original topic:

Gallery face recognition

(Topic created on: 02-12-2023 12:51 PM)
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bruunduun
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The "people" section on the gallery app has reset and no longer recognises new faces. It is stuck on 4 people with very few photos in them being recognised. Anyone know how to trigger the app to rescan over all photos for people? As I really like being able to see all photos of a person at once.
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6 REPLIES 6
GoanGeek
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I believe you need to give it permissions for contacts and maybe even turn ON the customisation feature under gallery settings.
bruunduun
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Both are already turned on
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lewilaptoper
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Have you managed to solve this?
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bruunduun
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Sadly not
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Members_ifraRU3
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Any luck mate? Contacted Samsung a month ago about this and they said I'd get a callback but I never did. Need to chase them about it but imagine it'll be as useful as first contact. 

bruunduun
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Not really no
It did randomly rescan like a quarter of all my images the other day so there's some people saved now but I hadn't done anything to trigger it.
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