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Opening my payslip

(Topic created on: 05-04-2023 05:51 PM)
1515 Views
Robbo863
First Poster
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For the last few weeks I've suddenly not been able to open my wages lip.. It sent by email but I can't open it.. As I'm rubbish with computers 
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5 Replies
ChrisP88
Moderator
Moderator
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@Robbo863 Hi!

Could you give us a few more details to help other users offer advice here, please?

1) What happens when you try to open the wage slip?

2) What file format is the wage slip sent?

3) Is it only on your phone you have this issue?

The more details you can give us, the easier it will be to get this fixed for you. :smiling-face:


 

BandOfBrothers
Samsung Members Star ★★
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Hi @Robbo863 

It might also be beneficial to speak with your Wages Department who send the email just to ensure anything they are doing isn't causing conflict.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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PaulC59
Troubleshooter
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It's worth checking the format of the wage slip as you may need an app to open it eg if it's pdf you need a pdf reader etc but speaking to your payroll dept is a good idea as previously advised as they sometimes put restrictions on sensitive files
shelley64
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I'm itrent payslip will not download to my samsung phone a70. I tap to download and it says it has download but doesn't show up in my files.
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TA2024
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Hi
I can't download my payslips on my samsung A25
I have tried everything and nothing, on my previous samsung I didn't had this problem.1728726040080.jpg
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