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One UI7 Android 15 causing issues with Microsoft apps

(Topic created on: 09-05-2025 04:45 PM)
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EEKKKK
Apprentice
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Since updating my S22 to UI7 this week all my Microsoft office apps stopped working. 

I have cleared the cache, deleted data, reinstalled, reset permissions, etc to no avail. Support asked me to report and that is it. AAARRGGHHHH!!!
7 REPLIES 7
Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Forum

Microsoft will likely need to issue an update now the One UI7 is out there.

Check Play Store and Galaxy Store for updates.
S24 Ultra
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EEKKKK
Apprentice
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I tried re-installing directly from the stores but nothing helped...
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Piper123
Samsung Members Star ★
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Hence you may have to wait for he updates from Microsoft
S24 Ultra
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EEKKKK
Apprentice
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Hope it gets fixed soon 🙏
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HTerry
First Poster
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Me too.  I can't find anything on the Microsoft support forum that addresses this either.  So frustrating.

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Maczonemobile
Student
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I have a similar problem, in that, OneNote won't open at all and flashes what appears to be the permissions controller symbol "i". Outlook opens but only after flickering a number of "i" symbols. Only had the issue since updating with UI7. Noticed similar problems with other Microsoft apps; Outlook, Teams....
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Maczonemobile
Student
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I found a solution that worked for me, which involved Microsoft Mobile App. Credit to Scott Lazar on this forum https://answers.microsoft.com/en-us/msoffice/forum/all/samsung-oneui-70-update-causes-word-to-not-op...
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