Moisture detected

[Lozza75]

Hi,

My phone has had a moisture detection icon displaying for more than 60 hours. I haven't got it wet, it has been inside and hence dry, but it won't wireless charge either. I have tried rice, hairdryer, clearing cache... nothing will get rid of it.

Thoughts pls

Thanks

Lorraine 

[AndrewL]

@Lozza75: Is the 'moisture detected' notification persistent, or does it only show up when you connect your phone to your charger? If you head to Settings > Apps > Tap the 3 lines to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down and select 'USBSettings' > Storage > Clear cache, then restart your device, does this help?

[Lozza75]

Hi, notification is persistent and phone goes nuts if you try plugging it in to charge. Have tried clearing cache and restarting... currently have phone in a bag with rice in. No joy with anything so far

[GoanGeek]

Clean the charging port with a flat toothpick gently or soft plastic .

I had this issue on holiday, but it worked wireless charging. Came back from holiday and it sorted itself out..

I guess the phone has some kind of protection built in.