17-08-2022 03:11 PM - last edited 18-08-2022 09:33 AM by ChrisM
Hi everyone.
18-08-2022 06:24 AM
Are the texts still on the old phone so at least you still have them @Howard61 ?
I appreciate how important they are to you.
Unfortunately sometimes with back ups not everything will always transfer over sometimes.
Some people use Smartswitch to transfer over information too.
You could screenshot the texts on the old phone and then send them to the new phone as a workaround if there still present on the old phone.
I wish you all the best.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-08-2022 09:48 AM
Thanks, but unfortunately the old phone is no longer functional
18-08-2022 10:22 AM - last edited 18-08-2022 10:30 AM
Sorry to hear that @Howard61
Did you back your old phone to an online vault etc ?
Does the phone still power up at all ?
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-08-2022 10:27 AM
It was on auto back up to Google cloud
18-08-2022 11:49 AM
I haven't personally used that vault.
It's a conundrum as to why your texts have backed up apart from this particular contact one !
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "