Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Installed UI 5.0 without PC Backup

(Topic created on: 24-09-2022 01:20 PM)
400 Views
mwellslondon
First Poster
Options
Hello, I installed UI 5.0 but was silly enough to do so without doing the PC Backup first (the software update didn't say beta, so i ignorantly assumed it was official)

Can I restore my phone back to stock and then restore it to the last WiFi auto backup I have (not on PC)? Or will I lose my backups at the same time?

I auto backup up to Google One also, but that has taken a backup after I installed the new OS, so probably won't help much. 

And finally, if any of the above is possible, can I then re-enrol into the beta programme and install 5.0 for a 2nd time (obviously creating a backup on PC first!). Thank you. 































































































0 Likes
2 REPLIES 2
JAMES4578
Samsung Members Star ★★
Options

Hi @mwellslondon  You would need to withdraw from the Beta programme via Samsung Members.  Go to Settings-One UI Beta Programme Status-Withdraw.  Members can roll back to the previous software via Smart Switch,whilst some customers had an issue previously it now seems to have been resolved.  However  I believe that it likely would not be possible to re enter the Beta subsequently,  users usually leave if they feel they are encountering too many problems.

One the previous software is reinstalled the device will be reset and all data that was generated during the Beta Program will be erased.  Now all data which had been backed up before installing the beta software can be recovered, however there may be limitations in recovering data that was created after installing the beta software.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


GooseSnipe
Voyager
Options
Didn't work for me yesterday, no backup either, I withdrew and there was no option for me to downgrade in smart switch, I ended up having to use Odin and grab the UK BTU firmware from Sam mobile then manually flash it to my device to revert back to the pervious non beta version.