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Original topic:

Charging

(Topic created on: 24-09-2022 01:26 PM)
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Martinf88
First Poster
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Hello, 

Last night my phone starting to charge normal until around 75% then suddenly the charging started to start and stop.

 

I have just been trying again, using different chargers/plug, but still no luck. Have cleaned the port and phone is up to date. 

 

Any idea or tips please?

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1 REPLY 1
PaulM1
Moderator
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Hi, @Martinf88. It's very strange that your phone is only charging to about 75% before continuing to charge erratically.

I recommend using the genuine Samsung charger and then seeing if you can replicate the issue while the phone is in Safe Mode:

https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

If you don't experience the issue whilst your phone is in Safe Mode, it would indicate that a third-party app was responsible for this strange charging behaviour.

The tips provided in the following resource will also prove very helpful:

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/

Please let me know how you get on with these. 

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