Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Help Please! MCK Code Samsung S22

(Topic created on: 05-04-2022 02:07 AM)
1945 Views
Sam901
Student
Options

I need help! I need a MCK code for my S22 however, when I contact AT&T for it, they seem to have no clue what I'm speaking about and they tell me that Samsung has to provide it. When I contact Samsung they tell me that AT&T provides it. 

I am beyond frustrated with the back and forth.

Can anyone assist?

0 Likes
2 REPLIES 2
Aklima
Big Cheese
Options
Hi,
Hope this can help you who to contact. Screenshot_20220405-034524_Samsung Internet_947_1649126724.jpg
BandOfBrothers
Samsung Members Star ★★
Options

Hi @Sam901 

 

Assuming the Network supplied the phone as part of a contract it's them that need to provide support to you.

Samsung wouldn't usually be able to help with a network supplied / locked to a network phone.

This is to protect the phone.

I've a feeling who you've spoken to at your Network are not getting or understanding this situation so you may need to escalate this to their complaints department.

I wish you all the best. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes