Help Please! MCK Code Samsung S22

[Sam901]

I need help! I need a MCK code for my S22 however, when I contact AT&T for it, they seem to have no clue what I'm speaking about and they tell me that Samsung has to provide it. When I contact Samsung they tell me that AT&T provides it. 

I am beyond frustrated with the back and forth.

Can anyone assist?

[Aklima]

Hi,
Hope this can help you who to contact.

[BandOfBrothers]

Hi @Sam901 

Assuming the Network supplied the phone as part of a contract it's them that need to provide support to you.

Samsung wouldn't usually be able to help with a network supplied / locked to a network phone.

This is to protect the phone.

I've a feeling who you've spoken to at your Network are not getting or understanding this situation so you may need to escalate this to their complaints department.

I wish you all the best.