a month ago
These lines keep showing up on random pictures but sometimes in the thumbnail you can see what it should look like. It does it in videos too and sometimes after I've edited a picture. Any ideas on how to fix this?
Solved! Go to Solution.
a month ago
@Primary Please clear the cache of the Gallery app by heading to Settings > Apps > Select the Gallery app > Storage > Clear cache. Close down the app and reopen it again.
a month ago - last edited a month ago
Thank you for replying. 🙂 These were taken on my S22 Ultra this morning. It's been happening periodically for the last few months. Most pictures look normal. I've had the phone for about 17 months.
a month ago
@Primary Please clear the cache of the Gallery app by heading to Settings > Apps > Select the Gallery app > Storage > Clear cache. Close down the app and reopen it again.
a month ago
Thank you! That seems to have fixed it. 🙂 I appreciate your help!
a month ago
@Primary I am thrilled that this has helped! If you ever need any further assistance, don't hesitate to contact us!