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Galaxy s22 8/256 hangs and restarts on incoming call

(Topic created on: 23-06-2022 03:05 PM)
9024 Views
Atenza25
Student
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Hi all. I apologize in advance for the perhaps somewhat awkward text - I have to use a translator.
I have been using the Galaxy s22 since March 2022, with all the latest software updates installed.
Several times a week the following situation occurs: there is an incoming call, I press "take a call", the phone hangs, about 10-20 seconds the display is lit with a static image, and then the phone reboots by itself.
Did a factory reset - did not help.
Changed the SIM card to another operator - did not help.

Translated with www.DeepL.com/Translator (free version)

30 REPLIES 30
Tourbillon De La Vie
Samsung Members Star ★
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Do you use Samsung phone dialer app or some other app? 

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Atenza25
Student
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Factory application samsung

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Tourbillon De La Vie
Samsung Members Star ★
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Contact support via Samsung members app 

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NedPG
First Poster
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Hi, I wonder if you have been able to solve this issue? I have the same problem 🙁

Anonymous User
Not applicable
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Exact same issue. Happens randomly, approximately every 3 weeks. Any fixes?

Ivaylo Rashev
First Poster
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Same issue! Very annoying!

Members_x2x3I9A
Student
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Same thing happened to me today for the first time. S22 ultra 12/256

Members_Ngh4DKV
First Poster
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Always happy yo see I'm not alone.
Happend several times today. 
Is there a solution to this?

Members_x2x3I9A
Student
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I'm sure this is an issue with UI 4.1. Hopefully updating to 5.0 solves it for me