Problem with Tidal mobile App and bluetooth calling

[Gareth2665]

I have the galaxy S22 (Fully up to date and One UI 7) and use the Tidal Music  App. I play music via an Audison B-Con (High Res bluetooth stream).

If I am playing a track on Tidal and get an incoming call it only rings on the handset and not the head unit as normal. It does however mute the music that is playing. If I answer the call  I cannot hear the caller and they cannot hear me.

If I press pause on Tidal for the music playing the sound suddenly kicks in and works as normal. The head unit sounds a ringing tone and when I answer i can hear them, and they can hear me.

I did try with Spotify and this all worked as normal and only seems to be when using Tidal.

It only happens when actually playing a track. I'm not sure if Tidal is muting everything or the handset.

Any Ideas?

[Tourbillon De La Vie]

If it works with Spotify then it sounds like Tidal needs tweaking. Maybe contact their support 

[Gareth2665]

Thank you Tourbillon,

I have been onto Tidal a few times but do not hold out much hope. Some of the questions they ask are completely irrelevant to the problem.