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Original topic:

Full Screen Aspect Ratio Not Working

(Topic created on: 20-11-2022 05:27 AM)
capbdpra
First Poster
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Galaxy S22 Series

 

Previously my experience was that when I watched video using any app, by default the entire screen of the S22 would be filled.

In the Display setting called Full Screen apps, currently are only 2 apps listed (Amazon Drive and Netflix) to enable/disable Full Screen Aspect Ratio.

With apps like Paramount+, Fox Sports and Spectrum TV for example, the videos come up with the black bars on the left and right, and your are not able pinch to zoom in and get the video to fill the screen.

Youtube does allow pinch and zoom in to fill  the screen.

Also, the Full Screen Apps screen should have a the bottom 2 tabs to switch between Aspect Ratio and Camera Cut Out, but on my phone those 2 tabs are not present.

Currently the software is updated to One UI 5 and Android 13

2 factory resets failed to resolve the problem and per Samsung Technical Support  I took the phone to Best Buy and they could not find anything wrong with the phone.

I will be returning to Best Buy and proceed to reimage the phone.

Any thoughts on this glitch?

Thank you!

 

2 REPLIES 2
keithcoyne
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Galaxy S22 Series
Having this same issue...
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Foreverred70
First Poster
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Galaxy S22 Series
Same here. I haven't done a factory reset as not convinced it will work.
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