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Watch not showing in the Galaxy store menu

(Topic created on: 20-11-2022 06:19 AM)
2527 Views

I have this problem too

Brianwhiz
Apprentice
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Any idea how I can restore the watch in my apps menu which is missing in the galaxy store.
Thanks in advance for any advice to resolve this issue, It's a Galaxy S22 Ultra, everything else is working fine.

























































10 REPLIES 10
-Robot-
Samsung Members Star ★
Options
Let me confirm, you unable to find the galaxy store on your watch? What watch do you have?

If is Wear OS version so GW4 or 5,thats normals as it supposed to have playstore not galaxy store
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Brianwhiz
Apprentice
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It is the galaxy S22 Ultra. The problem is that the watch is not showing when I open the galaxy store. It stores all the purchases of my apps & installed watch faces. My watch is a galaxy watch 3 attached on the wear app.
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Del1701
Voyager
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The same has happened to mine on my S22 ultra, my Galaxy watch 3 does not show up in the galaxy app store as of this morning, can anyone shed some light on this and maybe a fix?
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Del1701
Voyager
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Have you managed to find a solution yet? As I have the same problem as you 🤔
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Brianwhiz
Apprentice
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No unfortunately I have not found a satisfactory solution in resolving this problem, hopefully someone will advise a.s.a.p
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Del1701
Voyager
Options
@Brianwhiz I've tried everything bar factory resetting my phone 🤔
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Del1701
Voyager
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My phone threw a fit yesterday and went into some sort of bootloop for about 5 minutes, while this was happening I plugged it into a USB cable to restart it into recovery but it finally turned on and right after this there was an update waiting for the galaxy app store and now everything works as it should, the galaxy app store sees my watch 3.
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Brianwhiz
Apprentice
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Hi, just to let you know that I contacted Samsung Members & left a message with them after we last spoke. Did not get a response as yet. But as you've mentioned, my Galaxy Store updated & everything was back to normal. It's got to be something do with previous updates that caused the problem, which have now been resolved. I'm pleased to hear that you haven't gone to the extreme of completely taking your phone back to factory settings. 😀
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momo1974
Journeyman
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Yes but this way , I lost all my watch purchases from my Galaxy store
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