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S22 Ultra Boot Loop Issues after 6.1 UI / Firmware update. Your Motherboard is Fried!

(Topic created on: 17-12-2024 02:11 AM)
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Garimabaleja
Journeyman
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I’m posting because the boot loop issue after the One UI 6.1 update is clearly widespread, and I want to gauge just how big this problem really is.Is anyone else dealing with a bricked Galaxy S22 Ultra or a constant boot loop since the update? I keep seeing new posts about it almost every day.

My phone was working perfectly fine before the update. After installing it, it suddenly stopped working. Now, it’s stuck in a boot loop, and on the rare occasion it gets to the home screen, it crashes and starts looping again. i took it to service center but they were of no help, they say the motherboard needs to be replaced and idk the numerous motherboards they’ve already replaced due to SW update world wide? 

The pattern is obvious: this update has caused widespread failures and they are now charging for repairs wherever possible. we can take logs from the phones showing the update in question followed by recovery reboots immediately afterward.

It’s outrageous that a premium 1 lac phone has failed in 21 months, and Samsung’s response is a Rs 41000 repair quote for a phone!

That said, I’d really like to hear from others, especially those in India but also worldwide, about how you’re handling this situation. If your phone is out of warranty, you’ve been denied a warranty claim, or you’re experiencing this issue, please share your story.

Adding your voice helps build a stronger case and puts more pressure on Samsung to finally take responsibility for this widespread problem.

 

#samsung Galaxy S22 Ultra  #GalaxyS22UltraFailed #OneUI6.1Failed #Android #TechIssues #BootLoop #BrickedPhones #SoftwareBug #SamsungFailure #HardwareFailureDueToSoftwareUpdate #Techsupport #ConsumerRights

 

44 REPLIES 44
arianwen27
Big Cheese
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What region is the phone from, what region are you in? This is the English forum but your using the Indian rupee for a price. Maybe you have a region mismatch so are getting buggy updates. I have an English s22, an English sim running in England and it's fully up to date working fine. When a device isn't in the region it was made for, strange things can happen
Garimabaleja
Journeyman
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Brought in India only

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BandOfBrothers
Samsung Members Star ★★
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Hi @Garimabaleja and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋 

As you've purchased the phone in India then your phone is reliant on the updates being pushed out by that region which maybe the issue. 

Unfortunately as the phone wasn't released here in the UK ,or the region your currently in then the Manufacturer's Warranty wouldn't be valid. 

Your Possibly now reliant on the region of origin to launch a new software update. 

Just to add > I'm on the UK with a Samsung Galaxy s²² Ultra on the latest version of the software with no issues. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Krasi2010
Journeyman
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Yep same problem in uk ( exynos) after latest 2 updates I get constant reboots . Eventually after 4-5 reboots it manages to boot up and the moment I open few apps it reboots again.
sreenira
Pathfinder
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Exactly same problem for me. My phone is infact declared dead. 

The update pushed by Samsung just bricked my phone. S22Ultra. I maintained this phone so well, not a single drop, not a single scratch. 2 years and 8 months and its all dead because of a reckless update from Samsung.

How are yo uproceeding with this issue @Garimabaleja Any suggestions? I'm contemplating pressing charges.

Garimabaleja
Journeyman
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i am using Social media platform to reach out to samsung.....to get a solution, Samsung stores and service centers are least bothered by the inconvenience caused to their customers, due to their faulty software update, we have lost all our data + we will have to buy a new device! i need my device to be fixed / replaced.

sreenira
Pathfinder
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I would side with you too @Garimabaleja is there a way I can join the efforts? 

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chill-pill
Apprentice
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hello? why don't you reply now?

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sreenira
Pathfinder
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The Samsung guys called me after I posted on X and lied that they spoke to the service center. Which I believed and called the service center and they said they got no such communication and that they wouldn't have a say here unless samsung officially sends an email to resolve this. 

How low will samsung go? I'm now curious and rethinking everything about this brand. Horrible!!! We should fight this out is what I believe. @Garimabaleja 

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