21-07-2023 04:29 PM
I bought my S22 ultra IND variant on March 2022. There are no problems found during my daily usage.
But suddenly Yesterday (20th July 2023) night when I was using my S22 ultra to watch a video on Facebook suddenly White light band appeared on my screen and the right portion of the display showing tinted color/mixture of green & yellow appeared without any reason I don't know.
My device have no physical damage or I have dropped my device never ever. Its display motion smoothness frequency was set to Adaptive.
Then from yesterday night, I found from various sources and even in the Samsung Mobile community also, that some people using S22 Ultra bought from various regions are facing with this same issue. Some have white band on the right side and some of them got it on the left side next to the camera cutout. But the problem is the same.
A quick temporary solution is that, to set the display frequency set 60 Hrz and the white band disappeared. But the screen is slightly yellowish than normal.
After all this, I contacted Samsung Customer Care and they took my phone remote, whatever steps they are saying, I had already done those like reset settings, switch on off, factory reset etc. Then I requested them to launch a complaint and they launch my complaint.
Please help me @samsungmobile
08-08-2024 01:44 PM
Same Issue still facing in S22 ultra 5G, samsung service center asking for 22k inr... very costly this mobile goes for me
08-08-2024 01:57 PM
Samsung is fixing for free, check with service center, if not raise a support ticket with samsung. They will do it for sure as free excluding labour charge
16-08-2024 11:41 PM
How ?
21-08-2024 06:07 PM
I purches march 2022
21-08-2024 06:07 PM
Me too
17-09-2024 03:43 AM
Greetings, i have the same issue with you all and because of that i bought an iphone and made my s22 ultra my secondary phone and it went many months or maybe a year suddenly my s22 ultra has been fixed on its own and i dont kow how i just put the display to adaptive and it worked again back to normal
20-10-2024 04:03 AM
Yes I have also started having the same issue on my phone (S22 Ultra India version) from yesterday onwards. Don't know what to do now?
21-10-2024 06:00 AM
I'm also facing this issue all of sudden on my Samsung S22 Ultra since yesterday (20/10/2024)
24-12-2024 07:51 AM
They are saying we will only change display, but here people said they replaced battery in past as well and as per policy, Battery should be replaced as well, any way for escalate this ?