21-07-2023 04:29 PM
I bought my S22 ultra IND variant on March 2022. There are no problems found during my daily usage.
But suddenly Yesterday (20th July 2023) night when I was using my S22 ultra to watch a video on Facebook suddenly White light band appeared on my screen and the right portion of the display showing tinted color/mixture of green & yellow appeared without any reason I don't know.
My device have no physical damage or I have dropped my device never ever. Its display motion smoothness frequency was set to Adaptive.
Then from yesterday night, I found from various sources and even in the Samsung Mobile community also, that some people using S22 Ultra bought from various regions are facing with this same issue. Some have white band on the right side and some of them got it on the left side next to the camera cutout. But the problem is the same.
A quick temporary solution is that, to set the display frequency set 60 Hrz and the white band disappeared. But the screen is slightly yellowish than normal.
After all this, I contacted Samsung Customer Care and they took my phone remote, whatever steps they are saying, I had already done those like reset settings, switch on off, factory reset etc. Then I requested them to launch a complaint and they launch my complaint.
Please help me @samsungmobile
22-07-2023 09:26 PM
23-07-2023 04:49 PM
This is same what i am facing. Bought in same march 2022 n got exact display problem on 22 jul 2023.
Did any one got this fixed?
#Samsung
23-07-2023 06:20 PM
Thanks a lot @Beta22. I did it today. Again thanks 😊
23-07-2023 06:28 PM
@Dharmesh Patel this is very pathetic. God knows when we will get a sollution 😔
30-07-2023 01:23 PM
I'm facing this issue too, and I bought my phone in april last year so the warranty period just ended a few months ago. I tried to bring my phone to the Samsung store to ask for help, but the only solution is for me to pay at least $450 to replace my phone screen because they said it's a hardware problem. I hope Samsung provides a better solution to this because it's not right that we have to pay for the repair ourselves when it seems that this is a common problem many users are facing.
15-09-2023 02:17 PM
Did you received any solution from them?
17-09-2023 03:27 PM
Yes. They rplacing the screen without any cost
18-09-2023 03:55 AM
Great, I'm taking my phone to Service center today and I will show them the confirmation which I received from Samsung that it is a known issue and they are doing replacement for S22 Ultra till 31st December 2023 even if Warrantyis expired.
18-09-2023 03:57 AM
Can you pls share the confirmation shared by samsung. Since we all can show as standard then.
18-09-2023 04:08 AM
Sure , I have attached the screenshot here. You can also get this message by chatting with Samsung support via WhatsApp. Also , search for "Samsung s22 ultra display issues" in Samsung Members app and you will find more posts from users who are getting this replaced FOC. You can show that as well.