17-05-2023 10:52 PM in
18-05-2023 05:39 AM in
Usually turning the phone Off and On helps in these situations and or Settings > General Management > Reset > Reset Network Connection.
Or deleting the eSim profile.
You shouldn't have to go to the extent of Factory Reset @Golabus
Try removing your physical sim cards and then re insert them and power the phone back on.
A Google Search may yield further help techniques.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-05-2023 07:10 AM in
24-05-2023 06:41 PM - last edited 25-05-2023 11:57 AM
Exact same thing happened to mine on Thursday, Lycamobile e-sim has completely broken the network feature of my S22 and I cant delete the e-sim. Physical sims no longer work either and I have the same no entry sign.
My phone is actually with Samsung (TMT First) at the minute and if your phone has any cosmetic damage on it then I'm afraid you now own a very expensive paperweight because the warranty isn't going to cover the cost and you need a new subPBA (whatever that is).
06-09-2023 02:16 PM in
Having exactly the same issue, tried removing the esim I bought from airlo and it won't go. Even after factory reset. Physical sim not recognising so phones essentially useless. Did you get it repaired by samsung?
08-09-2023 11:11 AM in
I bought my esim from Airalo and I cannot do anything, as everyone else mentioned before me
I performed factory reset but with no help, can this be escalated with Samsung?