13-08-2023 09:23 AM
13-08-2023 09:49 AM
13-08-2023 09:56 AM
@Emma2k: Did you capture the photos and videos using the Camera app on your Galaxy S22 Ultra, or were they downloaded from a media app, such as WhatsApp? If it's the latter, please take a look at the sync settings in the relevant app to see if it is set to automatically download files. Alternatively, head to the Gallery app > Tap the 3 lines in the bottom right > Settings > Sync with OneDrive, and explore your settings from here.
13-08-2023 10:42 AM
17-12-2023 08:03 AM
17-12-2023 10:39 AM
@SRK-HD: Have you tried checking your third party media app settings as per my previous post e.g. WhatsApp, Instagram, Snapchat etc, to see if there are any settings that might auto download media to your device? Furthermore, head to the Gallery app > Tap the 3 lines in the bottom right > Settings > Sync With OneDrive, and toggle this option off if applicable to see if the problem persists.
07-03-2024 06:58 AM
Hello AndrewL, I have done this and the results still stays the same on my S23 ultra, I am not connected to any third party app.
07-03-2024 01:27 PM - last edited 07-03-2024 01:27 PM
@Jordan Salim: When you delete the images from your Gallery, try doing so via the Pictures tab (Press and hold on an image, tap on any others you'd like to include, then hit 'Delete' at the bottom of the screen). This should delete all copies of the images from their respective albums. If the issue persists, tap the 3 lines in the bottom right > Settings > Sync with OneDrive, and toggle this option off to see if you notice an improvement.
13-10-2024 08:42 AM
Hi Andrew,
I've tried all of the obove but still don't see an improvement. My pictures keep reappearing after every 2 weeks. Could you please advise further instructions as I've tried everything you've mentioned before.