galaxy s22 ultra serial number and imei different from box

[FrancyAug]

I recently bought a galaxy s22 ultra from Ebay but serial number and imei is different from the box, however all Samsung apps are loading, not to mention that it doesn't have tag behind or serial number on the cover...so is this phone fake or original? Thank you 

[Glenntech]

You'd have to contact Samsung Customer Support to find out
The fact that the numbers don't match raises alarm bells for me

[BandOfBrothers]

Occasionally an owner who has disposed of the original retail box then sources a replacement as people do sell their unwanted retail boxes to put the phone in when then wanting to sell a used phone on.

However if this wasn't a private individual who was just selling their unwanted phone, but instead a business then raise a dispute through ebay and source a refund is my advice @FrancyAug 

To be completely sure the phone isn't a fake you may have to visit a Samsung Service Centre.

However flags such as poor camera shots etc and there is advice on tech sites such as https://www.androidauthority.com/spot-fake-phone. 

You could also check the imei number on sites such as https://www.imei.info/ 

Please let us know how you get on. 

[FrancyAug]

Thank you very much