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Correct pin/swipe pattern not being recognized anymore, cant change lock type either

(Topic created on: 09-01-2024 08:37 AM)
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Sataniael
Apprentice
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As the title says, my S22 started experiencing a problem with the locking feature after the One UI 6 update. On January 4th 2024 in the middle of the day I was unable to unlock my phone with my fingerprint. I kept getting something along the lines of "Fingerprint data has been corrupted, please use the pattern to unlock your device". Problem was that even the pattern wasnt working anymore and it kept telling me "wrong pattern". I did a force restart by holding down the power button and volume down button. Once it restarted it started working normally up to 3x when unlocking before the problem started happening again. Now after 2 days it doesnt work at all and i had to remove the locking type and change it to swipe since thats the only way i can unlock my phone at this point. If i try to change it to any other locking type it tells me "Lock type has already been changed. Please try using the new lock type". I have performed both "wipe cache partition" in recovery mode and factory resetting my device but neither has fixed my issue.

This is extremely inconvenient as my bank app requires me to have a lock on my phone to use it. I've tried clearing partition cache and that didnt help. I then did a factory reset and that didnt help either.

Is anyone else having this problem or should i consider RMA-ing my phone with my carrier, as the phone was bought in August 2023? This started happening at the exact time i got the option to update to One UI 6, i don't know how that could cause this major of an issue though.

53 REPLIES 53
Nuray3
Explorer
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 It will then be blocked for 24 hours. I've had my smartphone locked for a month now. Samsung couldn't help but help, it's terrible. The company doesn't comment on it, ignores it. And we have to lose data and go without access to a smartphone. 

Nuray3
Explorer
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And you know what, I got an update in the new Samsung today, but I'm now afraid to install an update. Samsung companies have problems with the new one 

Streamings
Apprentice
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This is the thing. I know that some things are common with beta versions or, being on Windows on my PC since 1995, I know how some updates can crash your system. But there, I have 90% of all my data on my external physical hard drives. I know, the world of mobile phones is a different one - But I don't like to have all pictures on some cloud all the time (for their AI Training...eventually). I paid a ton of money for this "premium" device, and one part of it is that it just works. I will grab a USB Cable now and go back to my old XDA ways of solving things. Maybe I find a way to remove some gesture.key by hand.

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Nuray3
Explorer
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 Good luck if you find a way to let us know

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