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Galaxy S22 Series

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Who Me Too'd this topic

Sataniael
Apprentice
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As the title says, my S22 started experiencing a problem with the locking feature after the One UI 6 update. On January 4th 2024 in the middle of the day I was unable to unlock my phone with my fingerprint. I kept getting something along the lines of "Fingerprint data has been corrupted, please use the pattern to unlock your device". Problem was that even the pattern wasnt working anymore and it kept telling me "wrong pattern". I did a force restart by holding down the power button and volume down button. Once it restarted it started working normally up to 3x when unlocking before the problem started happening again. Now after 2 days it doesnt work at all and i had to remove the locking type and change it to swipe since thats the only way i can unlock my phone at this point. If i try to change it to any other locking type it tells me "Lock type has already been changed. Please try using the new lock type". I have performed both "wipe cache partition" in recovery mode and factory resetting my device but neither has fixed my issue.

This is extremely inconvenient as my bank app requires me to have a lock on my phone to use it. I've tried clearing partition cache and that didnt help. I then did a factory reset and that didnt help either.

Is anyone else having this problem or should i consider RMA-ing my phone with my carrier, as the phone was bought in August 2023? This started happening at the exact time i got the option to update to One UI 6, i don't know how that could cause this major of an issue though.

Who Me Too'd this topic