20-10-2024 10:34 AM
20-10-2024 12:09 PM
@Chemi5try: I'm very sorry to hear that you have encountered this issue on your Galaxy S22. While I appreciate that the situation is far from ideal, we recommend arranging for the phone to be inspected by one of our authorised engineers, who will be able to take a closer look from a software and hardware perspective. To do so, please head to samsung.com > Scroll to the bottom of the page > Contact us, and reach out via your preferred contact method for further assistance.
If you are based in the UK then you can arrange the inspection yourself on our website by following the link below, or via the Samsung Members app > Support > Other ways to get help/Repair service > Request service.
https://www.samsung.com/uk/support/repair/
You won't be charged for the collection or inspection. Upon inspection, our service partner will be able to advise if there will be a charge to repair the device, and the reasons for the charge. Should you not want to pay then the device will be returned free of charge.
I apologise for any inconvenience this may cause you.
20-10-2024 01:42 PM
23-10-2024 07:48 PM
I have had this exact problem started on saturday and followed this route.
Was advised it was a motherboard issue, have had to claim on my insurance. I paid £90 excess for "next day" refurbished replacement which arrived 5 days later (today), went to set it up and it is doing the exact same thing! Granted not quite as stuck in a reboot loop but can't use wifi,
Planning on calling tomorrow as this "new" one has a 90 day warranty. Will all 22 notes end up doing it because I'm at the end of my tether.
25-10-2024 11:50 AM
25-10-2024 11:54 AM
25-10-2024 11:56 AM
25-10-2024 12:06 PM
02-11-2024 08:52 AM
Same issue here as well.
13-12-2024 07:26 PM