24-04-2022 10:56 AM
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24-04-2022 11:17 AM
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No - I've tried contacting to make a formal complaint a number of times! I get promised a call back which then never happens, and then they finally email a response to my complaint not even addressing my complaint! Then when I call again I am informed that my complaint has been closed and marked as completed - this has happened twice now and my complaint has still not been addressed!
24-04-2022 11:46 AM
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Did you try support@samsunguk.zendesk.com?
Technology enthusiast, but not related to any technological company.
24-04-2022 11:50 AM
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Is there something that we can help with @Redfox151 ?
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
24-04-2022 11:50 AM
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24-04-2022 11:52 AM
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24-04-2022 11:55 AM
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24-04-2022 12:07 PM - last edited 24-04-2022 12:56 PM
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You can pickup chargers cheaply enough
Although I will say this is an annoying thing phone manufacturers are doing now
24-04-2022 12:24 PM
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24-04-2022 12:26 PM
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Thank you for elaborating.
To be honest your fortunate that Samsung have issued a shop voucher as the situation of not supplying a charging brick has been in place for various phone's for a while.
I appreciate they are not currently in stock too.
This is the case with alternative manufacturers too.
Personally I prefer to use wireless chargers.
The supplied cable also allows a person to hook up to a computer or laptop to charge too.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
