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Bluetooth keeps disconnecting in car

(Topic created on: 23-08-2023 09:40 AM)
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sarah1973
Pioneer
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Since the last software update. My phone s22 ultra constantly keeps connecting to my car and then disconnecting. I have managed to get a video, it looks like someone is constantly pressing the Bluetooth button on and off, all day long. I have called Samsung, I've done a factory reset, still got the issue. Samsung say, to clear cache on Bluetooth, but its all greyed out and unable too. Any advice before I throw it out the window. I have tried s21 and note 10+ in car, both work fine. S22 ultra all ok, till last update. 
71 REPLIES 71
HasteTheDay
Explorer
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Also a lot of replies here already about the same issue:


https://support.google.com/androidauto/thread/213805120/hands-free-phone-disconnect?hl=en

What will it take before either Samsung or Google will start to fix this?
Even getting zero communication or acknowledgement of the issue

sarah1973
Pioneer
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Good evening all. My phone is ok now. I had a software update fr Samsung, uninstall update of android and updated software on phone, and reinstalled update. All of fine. Hope your phones are all working fine now too
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LitleB
Journeyman
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So good! I am still waiting for an update to the car that is on its way out. Updated AA today and ran without problems for about 30 minutes, but I think it was just random/luck. Very strange that we experience different results, is it perhaps because we live in different places in the world? Thank you for your feedback, I hope to experience the same soon.

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sarah1973
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My vw did a software update yesterday. But, car and phone have connected fine since Saturday
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LitleB
Journeyman
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Here comes an update from me. After the latest AA update I have not experienced any problems. I've been driving for over three hours now without the bluetooth disconnecting. Very strange as the problem also existed when I wasn't actively using AA. I wonder if AA has had any background processes that affected the bluetooth? Thank you for sharing the information and experiences, hope we avoid this again.

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HasteTheDay
Explorer
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Last few days I also didn't have any problems. Will give it one more week though to be sure.

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JacekTczew
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I have the same in my Skoda. Interesting is that disconnection is started in 2 minutes after connection. All the time the same.

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sarah1973
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So frustrating. Mine is ok now, on the odd occasion it will disconnect. If I've connected my phone via cable. It normally says disconnected. Unplug, seems to be ok thereafter. It went on for ages and I had to have another phone connected. Good luck with it
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Stull0529
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The same thing happened with my bluetooth on my s21 ultra with my samsung buds.     Now my wifi is doing it too.   It will turn on and off like someone is pressing a button.    It started in late September or October 23

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Members_mCBx2ux
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Same for me. S22 Ultra + VW Tiguan 2023

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