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Bluetooth issue since Android 13 update

(Topic created on: 19-12-2022 10:32 AM)
6206 Views
TheKelbs
Explorer
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Since my S22+ updated to Android 13 my phone will no longer let me make calls on my car handsfree. I known its the phone as other Samsung model work fine with the kit. Anyone else had this issue and found a fix?
71 REPLIES 71
DannyBuoy
Student
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Same problem here on Fold 3 since update

robisto
Apprentice
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Same problem here on Galaxy S21 since update

Hartans
Apprentice
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I am encountering the same issue. Had a S21+, after the Android 13 update my car kit was not able to make / receive calls. Did a network reset and was still encountering this issue. 

Switched to Z Flip (new device, new everything), same issue after the Android 13 update. It was working perfectly with Android 12.

Please help with this. 

TheKelbs
Explorer
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Had Bluetooth issues with my car kit after the upgrade to Android 13. A network reset seemed to fix it but now my phone did another firmware update and the Bluetooth issues have returned!!!
Tried a network reset but still no joy. Anyone else the same issues?
Midge123
Voyager
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I have the Samsung s20 ultra only thing I can think of is go to Bluetooth app and empty the Data in it and hopefully that might work for you Thanks
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TheKelbs
Explorer
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Unfortunately I can't do that as the option is greyed out. That's part of the problem.
Midge123
Voyager
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Sorry mate that's what I thought might have worked hopefully someone else will be able to answer the question for you I just had another update there from Samsung this is the 3rd update this month not checked to see if all works
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TheKelbs
Explorer
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Best check matey as it's the third update that has broken mine again 😒
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PaulM1
Moderator
Moderator
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Hi there, @TheKelbs. For clarity, I have merged both of your threads into one, as they relate to the same issue. 

I appreciate you bringing this matter to our attention and, to be sure that the Bluetooth connection issues you are encountering are investigated by our developers, I recommend submitting an Error report at your earliest convenience:

https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/

Our developers will be in a great position to suggest a resolution. Please let us know how you get on with this.

Anonymous User
Not applicable
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december 29.......still no bluetooth patch in sight, not from android or samsung.... in the meantime, my medical device does not connect reliably.. waiting....

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