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One Ui 7 sound problem

(Topic created on: 3 weeks ago)
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annaolen
Apprentice
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I updated two days ago and now I have a brand new sound/app issue. When I'm on bluetooth (at least) and I pause tiktok video or IG, then press start again, without touching my phone otherwise or my headphones, Spotify will start playing even tho I don't have the app on! The Spotify "block" appears on the top left corner of the screen, palys the latest song out of the blue, and it wont stop playing until I then start the app and press stop. This wasn't an issue before, Spotify hasn't been updated and it is up to date, so I know this issue occured after the system update. HELP!!!

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Solution
AndrewL
Moderator
Moderator
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@annaolen: This is indeed very strange. Due to the unexpected nature of the issue, you may wish to try heading to Settings > Battery > Background usage limits > Deep sleeping apps > Tap the '+' button in the top right > Tap on 'Spotify' > Add. Deep sleeping apps won't work in the background, and will only work when you manually open them, so this should hopefully resolve the issue you're experiencing. 

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5 REPLIES 5
ScoredByOctane
Pioneer
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Tell samsung then the next update will patch it
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Tourbillon De La Vie
Samsung Members Star ★
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That sounds like some misconfiguration. What's your default media player is it set to auto play 

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Solution
AndrewL
Moderator
Moderator
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@annaolen: This is indeed very strange. Due to the unexpected nature of the issue, you may wish to try heading to Settings > Battery > Background usage limits > Deep sleeping apps > Tap the '+' button in the top right > Tap on 'Spotify' > Add. Deep sleeping apps won't work in the background, and will only work when you manually open them, so this should hopefully resolve the issue you're experiencing. 

annaolen
Apprentice
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Hi @AndrewL and thank you so much!! I think it might have worked and resolved the issue! I didn't know this. But as said it wasn't an issue until after the new update. Hope it's going to be fixed someday. Also it occurs when I'm listening to tiktok lives and refresh, then spotify will start automatically and play together with tiktok. Very confusing.

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annaolen
Apprentice
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Spoke too soon @AndrewL didn't work. Spotify still launches even tho its not launched by me and I'm watching IG stories. 😞

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