‎25-11-2022 07:20 PM
‎25-11-2022 07:31 PM
Hi, @emeles. Absolutely. You can locate this by clicking on Settings > Apps > tap the 3 lines at the top of the list (next to the Your apps heading) > toggle Show System Apps on > press OK.
You will now see all of your apps (some of which will have previously been hidden from this menu) and can clear the cache for the Bluetooth app.
‎25-11-2022 08:09 PM
‎25-11-2022 08:57 PM
Ah, I see, @emeles. Does it let you clear the cache whilst your S22 Ultra is in Safe mode?:
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
‎25-11-2022 10:49 PM
‎26-11-2022 12:38 PM
‎26-11-2022 01:02 PM
Thanks for checking. Are you having any issues with Bluetooth on your phone, @emeles? If so, we can look at other steps to resolve these.
‎26-11-2022 03:56 PM
‎26-11-2022 04:02 PM
I certainly appreciate why you'd be eager to get this resolved, @emeles. While I appreciate it may not seem an enticing option, have you tried resetting the network settings on your S22 Ultra?:
https://www.samsung.com/uk/support/mobile-devices/how-to-reset-network-settings-on-the-galaxy-s21/
While the steps provided in the aforementioned link refer to the S21, they will also work for the S22 series.
If this does not prevent this unusual behaviour on your S22 Ultra, a Factory reset is likely to ensure that you get this resolved:
Please let me know how you get on.
‎26-11-2022 04:57 PM