Black screen issue --s22 ultra

[Anonymous User]

 It is really frustrating to deal with an issue since the day one ,mostly when you buying an expensive device. Most likely is a hardware issue and I had to return the device.i waste so much time and energy with a issue which it should not be there in the first place. 

 It was my first time and perhaps the last that I am buying something from the samsung.The have great customer support, but I am not sure about their product's quality. 

Hopefully they will replace it on time with one which wrking properly. 

[BandOfBrothers]

Totally understand and appreciate the disappointment your feeling.

Just for clarity is the phone not turning On or are you getting a black screen when you perform a certain task.

I assume you've contacted Samsung to arrange a swap going from the final line of your post.

This appears to be a similar thread > https://eu.community.samsung.com/t5/galaxy-s22-series/s22-ultra-screen-randomly-turns-off-goes-black... 

[Fiskeren]

Same problem with the S22 plus

[Biaf2007]

Mine keeps doing this also. 24 hours old

When surfing then net. No reason 

[Murphmrm]

Me too. Black screens then I press the side key to reopen

[Anonymous User]

I had exactly the same issue only during surfing, is unacceptable.

[Anonymous User]

I was getting back screen when I was using any internet browser.They told me to do soft and hard reset and couple other things , but the problem was remaining.Anyway, I think is unacceptable to have to deal with any issue since with day one with any new device.

[Anonymous User]

Just ask for replacement, you paid a lot for it and you shouldn't accept nothing less.

[Biaf2007]

Agree but I've been told by Samsung today its a glitch with Google (stock browser) they said use theirs or another. I said I'm not prepared to do that any longer than a week. They said they will be pushing for an update.... but when?

[Ekarahan]

Have you guys updated your phone today with the latest firmware?