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Anyone else have no signal after update?

(Topic created on: 14-07-2023 01:15 PM)
60531 Views
carla333
Apprentice
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I updated my phone the day before and now no signal, says either emergency calls only/not registered to network. I've tried everything except a factory reset which I don't want to do as I don't want to lose anything. I know I can back up but will everything including albums go back to how they were once restored? 

My phones just over a year old, well annoyed, I used to be with iPhone and this makes me wish I never made the switch.


57 REPLIES 57
RoarAfg
First Poster
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Seriously how about someone from samsung efing respond and say when they will fix it. some one should take them to fair trade this is a scam by having an inbuilt issue into their upgrade. I only have an e-sim so has nothing to do with your simcard - its the phone.

Anyway here is a soution that might work temporarily so that you dont have to buy a new phone definitely not a samsung.

I found that my phone gets the network back when i let the battery die and then i charge it a little and switch it on. If your network comes back - as long as you keep it charged and dont restart the phone it should keep working.

HPJ24
First Poster
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Agreed, where is a Samsung representative.

I've got the same issue on my S22 plus funnily enough, after an update. My phone is 2.5 yrs old and shouldn't be having issues like this. Conveniently it's also not long out of warranty period.

SIM manager is not showing an inserted SIM yet its showing that I've got signal. How's that possible?

I can't turn on the SIM that's loaded either. It worked briefly then SIM manager just decided to start having issues. It's currently toggled off and cannot toggle it on. 

I've factory reset 3 times now and it works for a little while, then SIM issues constantly. I've tried the physical and eSIMs in another phone and there is no issue.

I've tried everything I've read about suggested solutions (including deleting partion etc) and none of it works. The only thing that's close is the factory reset but the issue returns very quickly after setting the phone back up. 

There is clearly an issue samsung is not addressing. Maybe its intentional so we have to pay for repair or even a new phone.

 

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annoyed73
Apprentice
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Same issue for me every time there is a software update. I tried all the steps I've found online except a factory reset. Shouldn't have to do a factory reset after every, frequent, software update
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s22 ultrab
Journeyman
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I had the same issue of not getting a network after the update. I factory reset several times and it resolved the issue however the issue again came back after another security update. so I factory reset again several times but the issue didn't get resolved. so I took my phone to the Samsung Service Centre. After talking to various levels of Customer Representatives several times and waiting about 1 month, they agreed to repair my phone for free even though it was out of warranty. Now my phone works fine with no issue with the network. I was told that they had replaced the antenna unit. NONETHELESS, I AM SATISFIED WITH SAMSUNG FOR LISTENING TO MY COMPLAINTS AND REPAIRING MY PHONE FOR FREE EVEN THOUGH IT WAS OUT OF WARRANTY.

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alirules143
Apprentice
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I had same issue with last update. Force restarting multiple times fixed it. Received notification for new update and thought it might fix it but now it's completely gone. ***** Samsung. They doing it to old phones on purpose. Switching to different brand now.
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arunshanmu
First Poster
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I have the same issue too on my s23 uktra and it's not working often when I am moving outside easpesially.. no network registered 😞
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Damian631
First Poster
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Unfortunately doing a factory reset won't help it either.  I have tried and even swapped out sim thinking sim may have been corrupt.  Hopefully Samsung comes up with a fix soon.  This sucks..

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Bgards
First Poster
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This issue needs to be fixed ASAP by samsung. There are a lot of people with the same issue. I have tried all of these suggestions and none of them fixed the issue. I have been back to the service provider and replaced sim. this also did not work. The phone works fine with Wifi and Bluetooth. 

Please get this issue fix ASAP. My S22 works about 10% of the time when outside of Wifi. 

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