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Original topic:

Charging issue..

(Topic created on: 15-07-2023 06:44 AM)
smg1
Helping Hand
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I think I might have an issue with charging my S22 Ultra. 

When the charging starts, it starts with Ultra Fast Charging. Then after a few m I minutes, this can change, by itself, to Fast Charging. If I unplug the cable and plug it back in, Fast Charging starts again.

I'm using a Anker 45W power brick and an Anker Cable 100 W. Plugged directly into the wall socket. 

Can anyone help, is this normal? Or an issue with my phone?

Edit: Augusr 2023: After factory resetting the phone, trying all the cables and power bricks I have. Trying all the suggestions people have kindly given me, I'm still getting the issue. 

Is it a fault with my phone or is it software related? Can anyone give me any more advice please?

Thank you for your continued support
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13 REPLIES 13
BandOfBrothers
Samsung Members Star ★★
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Sometimes the wording of the charging status can change. Go into the battery section to check it's charging status please.

I've not used an anker charging option myself but I've heard the right ones that provide fast / superfast charging are good.

Do check the charging port in your phone for any build up of debris using a torch. 

And if you can try a Samsung Charging Brick and as importantly a Samsung Cable / Cord that provides fast and superfast charging as a troubleshooting step.

Some wireless chargers also provide this too.

A Samsung Service Centre can assess the phone and charging brick and cable too.

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

smg1
Helping Hand
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I do watch the status in the Battery section to see exactly how it's charging.

I have tried a Samsung power brick, USB C and original cable, the same thing occurs.

The power socket on my phone
looks clear too.

If I use AccuBattery is can see the charging voltage drops just before the charging status changes

This has me puzzled!
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keith30
Black Belt 
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That's normal now, Samsung changed on how the wording appears on the home screen. It's starts off as superfast charging then within a few seconds the wording change to say fast charging. Why it was changed only Samsung would know that.
smg1
Helping Hand
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I'm watching the wording in Battery section in the Device Care area. I realise the wording changes on the lock screen and notification area.
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Jack_of_no_trades
First Poster
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Do a soft reset as someone else has this issue on a S23 Ultra.
https://eu.community.samsung.com/t5/galaxy-s23-series/s23-no-longer-fast-charging/td-p/7795425
smg1
Helping Hand
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I will, thanks for your help. Appreciate the suggestion
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AndrewL
Moderator
Moderator
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@smg1: If the issue persists, please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > Cable charging, and follow the on-screen instructions. Does this return an 'Action required' message in the summary at the end of the test? 

smg1
Helping Hand
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I tried what you suggested and it said Normal and Super Fast Charging.

Although I have done a Soft Reset before I tried this.

I'll keep an eye on what happens from now on and thanks for your help.
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ViperClaw
Apprentice
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I'm having the same issue, accubattery and ampere both are showing that it starts off charging at 25w and after a couple of minutes it drops down to 6-7w or lower sometimes. I've tried the soft reset and I've tried clearing the cache of the usbsettings system app as mentioned elsewhere and nothing has fixed this. The diagnostics for me shows up as normal and indicates as being super fast charge even though only charing at very low speeds.

EDIT - After checking on Google it seems other people have been experiencing this issue since last year after some updates were rolled out and no mention of anyone finding a fix for it... Screenshot_20230729_013726_AccuBattery.jpgScreenshot_20230729_013756_Ampere.jpgScreenshot_20230729_013839_Samsung Members.jpg