15-07-2023 06:44 AM - last edited 02-08-2023 11:09 PM
15-07-2023 06:49 AM in
Sometimes the wording of the charging status can change. Go into the battery section to check it's charging status please.
I've not used an anker charging option myself but I've heard the right ones that provide fast / superfast charging are good.
Do check the charging port in your phone for any build up of debris using a torch.
And if you can try a Samsung Charging Brick and as importantly a Samsung Cable / Cord that provides fast and superfast charging as a troubleshooting step.
Some wireless chargers also provide this too.
A Samsung Service Centre can assess the phone and charging brick and cable too.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
15-07-2023 07:02 AM in
15-07-2023 07:10 AM in
15-07-2023 05:23 PM - last edited 15-07-2023 05:25 PM
16-07-2023 09:47 AM in
@smg1: If the issue persists, please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > Cable charging, and follow the on-screen instructions. Does this return an 'Action required' message in the summary at the end of the test?
16-07-2023 12:52 PM in
29-07-2023 01:52 AM - last edited 29-07-2023 01:56 AM