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2 Years old S22 Ultra suddenly powered off and a boot loop started -Tried Every Trick but Motherboard Died

(Topic created on: 14-11-2024 01:13 PM)
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I have this problem too (2)

CEODS
Journeyman
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Today my 2 Years old S22 Ultra suddenly powered off and a boot loop started. I tried fixing the issue following Samsung community experiences, such as soft reset, cache clear and factory reset, I tried everything and problem does not went away. I placed my phone in freezer and after 10 minutes Phone started for 1 minute and again boot loop started, I visited my nearest Samsung Customer Service Center in Vasundhara Ghaziabad and after few checks and failed software upgrade, Samsung customer care representative informed that Mother Board is short/died and need to replace it. Cost of replacement is so high that I can purchase a good smart phone within that price. I faced the same issue 4 years back with my Note Series - Mother Board Sudden Die within 2 Years. My Uses are non-gaming and are simple -email, chats, camera etc and both the time Phone Died within 2 Years - Such poor quality can not be expected from Samsung. I will never ever buy Samsung Phone Again for sure. 

12 REPLIES 12
Schillerr
Pathfinder
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Взимать плату за проблемы разработчика?

 

Проще купить другой телефон на эти деньги. А этот оставить на случай если Самсунг одумается и примет эти аппараты для замены на другие - без доплаты. признав проблему

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Punnyabrata
Explorer
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My phone updated its software last week, and ever since, it's been plagued with performance issues. It crashed and restarted a few times before ending up in a bootloop yesterday. Before the update, everything was working perfectly. I attempted to access Safe Mode but had no success. I also reached out to Samsung chat support, but the representative was unhelpful and simply advised me to visit a service center. Unfortunately, the service center was equally unhelpful. I even let the battery drain completely, but now the phone vibrates repeatedly whenever I try to charge it.

Has anyone had any success booting into the OS without losing their data? Beyond the issue of planned obsolescence, I think Samsung needs to be held accountable for taking their customers' loyalty for granted. If car manufacturers can issue recalls, why not phone companies? I currently own four Samsung phones and a Samsung TV, but their customer support is worse than Google’s. I'm in Canada and if anyone is pursuing a class-action lawsuit, count me in.

samsun11
Apprentice
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I am in the same situation.  I lost all  my data and apps and can't get in to transfer it over

 

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