USB Connection

[Gerrymac]

Hi,

I,ve tried to connect my S21 to my PC. This has worked previously so I,m at odds as to what has happened. Everytime I connect my phone I get the USB Not Recognised notification.

I have googled all and have deleted all USB Roots in Device Manager, Restarted the PC and still the phone is not showing.

I have tried in another laptop and same thing is happening.

Is there any settings within the phone that is stopping this connection?

Find it strange that is was working before. The only thing different would be a Windows Up-date.

Any help would be much appreciated.

Cheers.

[AndrewL · Accepted solution]

@Gerrymac: Please can you try heading to Settings > Apps > Tap the 3 lines with the downward facing arrow, to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down, and tap on 'USBSettings' > Storage > Clear cache > Clear data, then restart your device. 

Next time you connect to your PC using the USB cable that came packaged with the phone, please try swiping from the top of the screen to the bottom, and check the notification panel to see if the connection has been recognised, and tap the notification to explore your available options. Let me know how you get on. 

[Gerrymac]

Worked a treat Andrew..Many Thanks.

[AndrewL]

That's great news, @Gerrymac. Glad I could help