20-11-2021 08:14 AM
Morning all,
I have an issue with text messages, when I message my partner it keeps resetting to chat messages. I can turn this off in the text menu (3 dots top right) but when I go back into texts it's still on.
If I try to disable it through settings, chat features etc, it won't allow me to disable them, the toggle bar is greyed out, please see pic.
Any help would be appreciated
Solved! Go to Solution.
20-11-2021 09:27 AM
20-11-2021 09:39 AM
Hi, thanks for the reply.
Ok I will give that a try when I finish work, thanks again 👍
20-11-2021 08:12 PM
Hi,
I have wiped the cache partition but this hasn't worked, any other suggestions would be great 👍
21-11-2021 10:48 AM
@Dennymc123: Can you try heading to Settings > Connections > More Connection Settings > Rich Communications, and toggle this option on to see if this makes a difference?
21-11-2021 11:13 AM