S21fe camera fail

[Paulbbristol]

So my camera fails to open. I've searched all help forums I can find and done everything suggested even the whole factory reset but still errors and won't open all I get is camera failed notice. Any ideas what it could be please ? 

[AsadM]

Hi @Paulbbristol, to help you identify the reason behind the issue, please send an Error report from the phone within 15 minutes of the issue occurring. You can send this by going into the Members app > Support > Error reports.

[JAMES4578]

Hi @Paulbbristol  I take it you have  checked the permissions

Settings-Apps-Camera - permissions, ensure Camera is Allowed.  Have you cleared the cache of the Camera app.Settings-Apps-Camera-Storage and clear Data and cache and then Restarted  Device. Clearing the cache partition can also help.  

If that has been to no avail would firstly run the Diagnostic checks in Samsung Members,  may well need to send Error Report though as has been suggested.