S21 ultra phone opens automatically

[tpaulfelder]

Phone keeps opening up every time I start to use S21 Ulra

[tpaulfelder]

I'm using both 

[AndrewL]

Further to the advice offered by @Fiona26 if you;d like to stop the phone unlocking in this manner then please head to Settings > Lock Screen > Smart Lock, and disable any settings that unlock the phone under the given circumstances e.g. Trusted Location. Now, head to Settings > Biometrics and Security > Screen Lock Type > Enter your PIN or Pattern if prompted > Biometrics > Face, and toggle this off. 

[tpaulfelder]

Please re read the question

[Risky24]

Are you saying that the phone app (dialer) keep launching whenever you use the phone?

[AndrewL]

@tpaulfelder: Ah, apologies, I see what you mean. If you head to Settings > Lock Screen > Shortcuts, and remove the Phone app as a shortcut option, does the issue persist? 

[GoanGeek]

It could be your palm is pressing against the phone dialer. The S21 has sensitive edges due to the curved screen.

[tpaulfelder]

Yes. The terminology is confusing. Regularly when i switch on the phone the phone dialler opens.

[tpaulfelder]

I suspected that so moved the phone app back several pages from he home screen. Didn't cure the problem.

As I had a further problem with the camera app. The zoom bar kept appearing at random at the bottom of the screen and then the shutter wouldn't work. I left the phone with a Vodafone shop to have it checked out.

These problems have beset me for months I tried various Google searches for assistance but to no avail. This forum has been the most helpful, the only helpful, of all, so thanks to all who contributed 

[GoanGeek]

As a last resort, I would do a wipe cache and make sure all apps are updated both from galaxy store and Google play store.