Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Phone not letting me make a call after update

(Topic created on: 28-06-2022 11:56 AM)
1605 Views
mikeoxard
First Poster
Options
Phone just ends call
4 REPLIES 4
AndrewL
Moderator
Moderator
Options

@mikeoxard: Is this happening with all contacts, in all locations? Does the issue occur with inbound calls? As a basic troubleshooting approach, please try heading to Settings > Apps > Phone > Force stop > Storage > Clear cache, then restart your device to see if this helps. If possible, please try your SIM in another compatible device to determine if the problem lies with the phone, or your network/SIM. 

Fantastic
Pathfinder
Options
What I would do is Back Up Everything on your Phone and do a factory reset and See what happens
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

Hi @mikeoxard 

 

Your Network should have a mast checker that you can input your postcode to be able to check local and surrounding cells.

Also in Settings and Connections choose a different network and then rechoose yours to refresh the mast Connections.

Also in Settings and General Management and Reset you can reset your Network Settings.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Pinklady60
First Poster
Options
It has conection issues,I can't make a call from contacts
0 Likes