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Getting Samsung Pay To Work For UK Address

(Topic created on: 28-06-2022 11:58 AM)
7059 Views
pedromsvo86
Apprentice
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How do you get it to work for a uk address   when i go through the bit to register for samsung pay card  its default country is germany but i change that to united kingdom but i cant enter my full uk post code
16 REPLIES 16
AndrewL
Moderator
Moderator
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@pedromsvo86: I'm sorry to hear that you have encountered this issue. Please can you attempt the following steps as a workaround, to see if this helps? 

Delete your WiFi settings by heading to Settings > General management > Reset > Reset network settings . Remove your SIM card > Restart your phone > Enter a PIN if prompted > Place your SIM back in the device > Allow carrier updates. Following these steps, check Samsung Pay once again. 

I also recommend checking for available updates for Samsung Pay via the Galaxy Store > 3 lines in the bottom right > Updates, as well as heading to Settings > Software update > Download and install. Let me know how you get on. 

pedromsvo86
Apprentice
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@AndrewL Tried that still doesnt allow me to put my full uk post code heres screenshots https://ibb.co/HqRv6K9
https://ibb.co/mTd9RMy
https://ibb.co/nLgMnfs
TechZilla
Troubleshooter
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Is your device a snapdragon version or one you bought in the UK? If you can't enter your full postcode I am assuming it's only allowing you to enter the numbers and not the letters?
pedromsvo86
Apprentice
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I got it off buymobiles on contract yes for the postcode only 1 letter and 3 numbers
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ZebP
First Poster
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I'm having the same problem on the Galaxy S8. The "Postcode" box only accepts numbers, but UK Postcodes are alphanumeric. Even if I copy my postcode to the clipboard and paste it in, only the numbers appear. Really hope they fix this as Samsung Pay looks like a good feature.

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ninasfone
First Poster
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I am having the same issue with Samsung Pay. It will only accept zip code. Can the phone settings be changed? How can it not be compatible with UK
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Members_hneJ35Z
First Poster
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Same. Very frustrating. Mine is a US purchased unlocked zFold3. 

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SlipperyJim
Apprentice
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Same issue here. Just got my watch 4 back from Samsung after a repair, can't add my cards to Pay because of this postcode problem.
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GOchap
Student
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Enter 00000 in zip box.