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Original topic:

Official Android 12/ One UI 4.0 installed on S21 Ultra 5G but apps are crashing!

(Topic created on: 18-11-2021 05:50 PM)
RajC
Apprentice
Options
Galaxy S21 Series

Hi all, i've just installed the official release of the Samsung One UI 4.0 but now some of the apps are crashing when they open or revert to the background immediately after they start.

I've disabled/uninstalled the Webview app which is commonly stated as a solution for those using the Beta release but this has not resolved the problems.

Is there going to be a stable update released soon?

I'm considering doing a full factory reset/data erase...

Raj

19 REPLIES 19
Members_geoIRLO
First Poster
Options
Galaxy S21 Series
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lee815
Navigator
Options
Galaxy S21 Series

I'm having problems with FaceBook. It's ok scrolling through etc but when trying to write a sentence it keeps crashing. Tried the usual stuff but still the same.

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Helix_One
Explorer
Options
Galaxy S21 Series
I have a few apps that don't even open. Upday keeps crashing, etc.
I'm very disappointed with Samsung.
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RajC
Apprentice
Options
Galaxy S21 Series
Hi all. My crashing apps are now fixed. I did a full reset and restored from a backup.
All running smoothly now.
Thanks for the advice in any case.
Raj
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rodmendes92
Journeyman
Options
Galaxy S21 Series
Can't believe I have to reset my phone... Thanks for the feedback though!
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robhp81
First Poster
Options
Galaxy S21 Series

I just updated my phone yesterday, it keeps going to locked screen every time I click on a video that is in any article I read on any site.  Plus the screen has frozen once and became unresponsive and it wont accept any touch commands and had to be hard reset.  The scrolling is lagging (known issue with a fix in the works).  And I can not hear any incoming calls when in my car,  I have to either switch to phone speaker or call back.  This is by far the worst update I have ever seen from Samsung.  There was only one other time where a update bricked my S9 phone for some unknown reason. 

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Members_7Z24k0Y
Journeyman
Options
Galaxy S21 Series

Same issues, most annoying g is phone not syncing via Bluetooth with car

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Hakensik
First Poster
Options
Galaxy S21 Series

Same, all apps minimalizing all the time and cant do sh_+$ Samsung FIX IT asap

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piemmm
First Poster
Options
Galaxy S21 Series

Like others have said, do the factory reset - it's a known fixed for this botched Android 12 update.

 

The actual issue is this, when an app starts, just before the is able to start (open to see the exception, emphasis added):

Spoiler
java.lang.RuntimeException:
at android.app.LoadedApk.makeApplication (LoadedApk.java:1464)
at android.app.ActivityThread.handleBindApplication (ActivityThread.java:7381)
at android.app.ActivityThread.access00 (ActivityThread.java:309)
at android.app.ActivityThread$H.handleMessage (ActivityThread.java:2268)
at android.os.Handler.dispatchMessage (Handler.java:106)
at android.os.Looper.loopOnce (Looper.java:226)
at android.os.Looper.loop (Looper.java:313)
at android.app.ActivityThread.main (ActivityThread.java:8582)
at java.lang.reflect.Method.invoke (Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:563)
at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1133)
Caused by: com.google.android.gms.common.api.MessageGuardException_[key]:
at com.google.android.gms.common.api.Application.sgCihqBdp (Unknown Source:4)
at com.google.android.gms.common.api.Application.attachBaseContext (Unknown Source:95)
at android.app.Application.attach (Application.java:350)
at android.app.Instrumentation.newApplication (Instrumentation.java:1178)
at android.app.LoadedApk.makeApplication (LoadedApk.java:1456)
Caused by: java.lang.UnsatisfiedLinkError:
at java.lang.Runtime.load0 (Runtime.java:929)
at java.lang.System.load (System.java:1620)
at com.google.android.gms.common.api.Application.eDFyncbz (Unknown Source:11)
at com.google.android.gms.common.api.Application.attachBaseContext (Unknown Source:90)

 

Samsung should not be able to miss something like this if they tested the devices properly before the update. There also were people complaining about this on the beta - it's not as if it was missed or not reported.

banjoboy96
Journeyman
Options
Galaxy S21 Series

Just an update to say I also resolved this with a factory reset. Had to backup to Smart Switch but this wouldn't work on my PC so I had to buy a USB-C to USB-A cable and back up to a flash drive, but after a reset and restore I can now open all of the apps which were crashing frequently. Quite frustrating that I had to go this far though...

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