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Plase help my - i entered the android 13 beta program and i don't know how to install the official software

(Topic created on: 29-12-2022 06:09 AM)
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Mecanicul
Explorer
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i entered the android 13 beta program with a samsung galaxy s21 plus and i don't know how to install the official software

24 REPLIES 24
nowdeleted
Big Cheese
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Can you leave the beta Program?? As the official software has been released taking all but you out of the beta program.
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Mecanicul
Explorer
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I think I'm logged out but I didn't connect the phone to a computer default to the Smart switch before the beta program ended
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Mecanicul
Explorer
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.Screenshot_20221229_073650_Samsung Members.jpgScreenshot_20221229_073659_Samsung Members.jpg

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Ksmy89
Troubleshooter
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What firmware version are you currently on?
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Mecanicul
Explorer
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.Screenshot_20221229_084159_Settings.jpg
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Ksmy89
Troubleshooter
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In my experience of participating in beta programmes, the final release software is received OTA. I am assuming you aren't getting any updates when checking in settings?
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Mecanicul
Explorer
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Yes
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Ksmy89
Troubleshooter
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Do you have a windows PC? If so, download Samsung Smart Switch for PC and connect your phone via USB C cable, it will tell you if there are any updates available.
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Mecanicul
Explorer
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I tried this option but it still doesn't work
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