Will there be any updates from Samsung to fix the touch screen not working after OneUI 6.1 Update on Galaxy S21 Ultra ؟؟

[Diaa Ragab]

I have an S21 Ultra Snapdragon SM-G988U1 which used to work fine just until I updated the software to version OneUI 6.1  and after reboot the phone touch stopped working and I see its a common issue online and so many people has the same thing, since its a Snapdragon variant I can't follow the unofficial methods of rooting and using the terminal to fix the issue and I also cannot downgrade to a lower version becaue of the Bit version.

I can only use the phone using a mouse or an S pen.

I was wondering if Samsung going to release an official fix or an update to resolve the display issue.

[BandOfBrothers]

Hello @Diaa Ragab and may I extend a Warm Welcome to the Samsung Community Forum Section 👋 

There has been a few posts in regards to phone's misbehaving after an update. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

You could try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

And kr as a last resort back up and factory reset. 

Samsung can be sent feedback directly via your Samsung Members App. 

This is a user to user help and discussion forum so Samsung Customer Services wouldn't see your post here. 

Touchscreen issues on a Galaxy phone or tablet. 

If i can be of any further help please don't hesitate to ask  😎 

[kxkxk]

Will not buy Samsung again