16-12-2022 09:51 AM - last edited 16-12-2022 12:10 PM
After the One UI 5 update, my Galaxy S21 5G cannot find and connect to any GPS satellites. Navigation does not work. Google Location Accuracy helps sometimes but it doesn't work during car gps navigation. If I turn off Google Location Accuracy the phone cannot find any GPS signal.
I cleared phone's CACHE and even did a FACTORY RESET. The problem is still there.
Solved! Go to Solution.
26-01-2023 02:44 PM in
Just sharing a possible solution I read:
1) Turn off GPS and Battery optimization.
2) Settings > Apps > Filter > Show system apps > Fused location > Force stop > Clear data.
3) Turn GPS on, wait a minute in a open area.
16-12-2022 10:00 AM in
16-12-2022 12:08 PM in
Yes, I did. Not only did I clear the cache, but I also did the FACTORY RESET twice. The problem is still there.
16-12-2022 01:18 PM in
@MorineDaniel: If the issue has persisted following a factory data reset, then please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Location accuracy. Does this test flag any issues, or return an 'Action required' message in the summary?
In the meantime, if you have a case or cover on the phone, please try removing it temporarily to see if this helps.
16-12-2022 03:25 PM in
Samsung Members app requires Google Location Accuracy turned on. So the test does not return any errors. Still the GPS signal does not work while navigating and just shows a relative position based just on Google Location and not by the GPS. In addition, I have already tested it without a cover and the problem continues.
25-01-2023 08:42 AM - last edited 25-01-2023 08:43 AM
25-01-2023 04:00 PM in
Yes, the gps is still unstable on my phone since the update to Android 13. I don't know why but forcing the switch from a 5G to 4G or 3G network sometimes makes GPS start working too (Settings > Connections > Mobile networks > Network mode). I don't know if Network mode has something to do with the GPS.
Anyway, we shouldn't have to do that to work something so basic on the smartphone as GPS. Another thing I noticed is that using some third party apps you can get more information or update your gps settings. I am using GPS Status & Toolbox. GPS Status & Toolbox – Apps no Google Play
26-01-2023 02:44 PM in
Just sharing a possible solution I read:
1) Turn off GPS and Battery optimization.
2) Settings > Apps > Filter > Show system apps > Fused location > Force stop > Clear data.
3) Turn GPS on, wait a minute in a open area.
26-01-2023 04:04 PM in
31-01-2023 11:50 AM in
After selecting Settings->Apps you should see an icon to the right of Your Apps...........
Tap it and you can select "Show system apps"