Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Face Tag in Gallery not working

(Topic created on: 30-10-2022 11:10 AM)
Aydam
Apprentice
Options
Galaxy S21 Series
The automatic face tag hasn't been working since 15th of October. I've been on holiday and been to a wedding since then so it definitely would have picked up on my friend's faces and my own. I have 1.5 gig of storage left, could this be caused in the issue?

0 Likes
4 REPLIES 4
AndrewL
Moderator
Moderator
Options
Galaxy S21 Series

@Aydam: Please can you try heading to Settings > Apps > Gallery > Permissions > Contacts > Allow, as this can improve the tagging feature by searching for details in your contacts list. 

0 Likes
Aydam
Apprentice
Options
Galaxy S21 Series
Contacts has been allowed for the past 18 months.
0 Likes
Lorenz Kahle
First Poster
Options
Galaxy S21 Series

Any update to this?

0 Likes
Aydam
Apprentice
Options
Galaxy S21 Series
Starting working again randomly and now hasn't been working since Boxing day
0 Likes