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Samsung s20 ultra dual sim

(Topic created on: 26-09-2023 04:27 PM)
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hettybetty
Apprentice
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I just bought this phone on ebay. It seems fine but on thing worring me. In the past I have had dual sim phone. In setting; about phone, the two sim slots had different EMEI numbers. This new phone only has one for both. Is this normal?
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9 REPLIES 9
CarlH
Moderator
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Pugs1957
Samsung Members Star ★
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Doesn't sound right. See if you can use a second sim in the phone.
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Daz73r
Helping Hand
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Should be like this Screenshot_20230926_173830_Settings.jpg
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Piper123
Samsung Members Star ★
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As @Pugs1957 has said, this doesn't sound right. Any device I've had that has had 2 SIM slots have different IMEI's
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hettybetty
Apprentice
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Yes I have 2 sims in.
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hettybetty
Apprentice
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Yes it is but both have the same number
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hettybetty
Apprentice
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Thanks I have said to seller I'm not happy so will be sending back.
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WinstonSmith
Pathfinder
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Up to me,
it's not normal.
I have Samsung Galaxy S23 Ultra 5G, so it's not exactly the same phone,
but I suppose that phone was used, so make a factory reset and try to update everything for the newest version.
It's almost four years old phone, so the update is necessary.
Screenshot_20230927_081133_Settings.jpg

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Daz73r
Helping Hand
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Mine are different
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