12-02-2020
08:36 AM
- last edited
12-02-2020
12:03 PM
by
AntS
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Keep trying to upgrade my s10 plus to the new S20 however everytime I get to the klarna page where it asks certain details boom the tab crashes and I complete the upgrade anyone else having the same problem?
20-03-2020 10:11 PM
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Just received my comfirmation. DPD will deliver tomorrow. Hurray
20-03-2020 10:28 PM
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Yep, I can also confirm I have received the dispatch emails from Samsung and DPD. Great news.
20-03-2020 10:34 PM
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Me too.... At last!
20-03-2020 11:44 PM
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Yep, I can also confirm I have received the dispatch emails from Samsung and DPD. Great news.
25-03-2020 11:50 AM
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25-03-2020 11:54 AM
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Hi,
I sent mine off on Saturday via Royal Mail Special Delivery. It was delivered on Monday but nothing as of yet.
25-03-2020 11:57 AM
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I believe until this happens you're still required to carry on paying the DD on the old finance so I hope I get that confirmation soon as that DD is due in a matter of days 😫 and I don't really want 2 payments to leave my account (dd for old phone and dd for new one)
25-03-2020 12:06 PM
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That's me too mine comes out in 5days time too and at the end of the day we shouldn't have to pay for a phone we no longer have i checked my royalmail tracking and they received my phone last Thursday i tried to email then no luck went on chat its was a complete nightmare
25-03-2020 02:17 PM
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26-03-2020 12:51 PM - last edited 26-03-2020 12:51 PM
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Received confirmation email this morning that Samsung have received old phone and and an email from Klarna that a settlement figure has been requested, presumably from Samsung so looks like its finally getting sorted 🙏
