@steve0 wrote: returned my s10+ on the 12th, and received an email today, 17th, from klarna informing that my loan has now been fully paid up
Hi. Did you get an email or text to say they have received your old phone? Mine got delivered on Monday 16th and I'm sure last year I got a email saying that they received the phone.
Yes, received an email on the 13th from samsung recycle saying order completed I sent my return back special delivery, so it arrived the following day. I think you only get the email once they have completed checks for damage and if it works.
Sorry to jump on the thread, but could I ask if you used the label provided by Samsung when upgrading the delivery? I'm tempted to return mine via special delivery as I know it'll get there a bit sooner.
I'll be having the phone delivered on Friday so am hoping I'll be able to return my S10+ Saturday morning. If we aren't on lockdown by then!
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